Read only variables on RITM

[Ramesh_143]

How to set the variables read only on RITM record?

[VishaalRanS · Accepted solution]

Hi @Ramesh_143 

To set variables as read-only on a Request Item (RITM) record in ServiceNow, you can utilize client scripts or UI policies.

Please go through the below link:

Set Variables readonly on RITM - ServiceNow Community

Solved: How to set all variables read only on RITM - ServiceNow Community

Thanks, and Regards

Vishaal

Please mark this response as correct or helpful if it assisted you with your question.

[Alp Utku]

You can create UI Policy and select the checkbox to make It applicable for RITM only

[Nivedita Patil]

Hi @Ramesh_143 ,

Refer  the below link.

https://www.servicenow.com/community/developer-forum/how-to-set-all-variables-read-only-on-ritm/m-p/...

Mark my answer as accepted solution and helpful if helps you.

Thanks,

Nivedita Patil.

[Ehab Pilloor]

Hi @Ramesh_143, 

You need to apply UI Policy on the Requested Item table and configure any conditions and save the UI Policy. Then in UI Policy Actions, choose the fields to be made read only and change read only field to true.

If you found this reply useful, please mark it as solution/helpful.

Thanks and Regards,

Ehab Pilloor

[VishaalRanS · Accepted solution]

Hi @Ramesh_143 

To set variables as read-only on a Request Item (RITM) record in ServiceNow, you can utilize client scripts or UI policies.

Please go through the below link:

Set Variables readonly on RITM - ServiceNow Community

Solved: How to set all variables read only on RITM - ServiceNow Community

Thanks, and Regards

Vishaal

Please mark this response as correct or helpful if it assisted you with your question.