ServiceNow Platform VS Service Operations Workspace

welterp
Giga Contributor

When working in the ServiceNow platform, if myself and another agent are in the same incident, we can see that each other is viewing that incident. I am trying to get the same function available in the Service Operation Workspace. Does anyone have the steps?   

1 REPLY 1

Community Alums
Not applicable

HI @welterp ,

Your requirement is not clear, can you provide some screenshots please.