Submit button not visible after upgrade

AbishekV
Tera Contributor

Hi all,

 

So after upgrading my instance to Washington, I couldn't see the submit button anywhere in hardware table but the UI action is still active.  It is saying something like this might create a skipped record.

1 ACCEPTED SOLUTION

Service_RNow
Mega Sage

HI @AbishekV 

 

Please search the include name as a "AssetUtils" and add this function

AssetUtils.showUIActionOverAsset = function(asset) {

    // Hide the UI action over license if SAMS is active

    return asset.sys_class_name.toString() !== global.AssetManagementConstants.ASSET_CLASSES.SOFTWARE_ENTITLEMENT ||  !GlidePluginManager.isActive('com.snc.sams');

};

 

than submit ui action visible.

If I could help you with your Query then, please hit the Thumb Icon and mark as Correct !!

View solution in original post

3 REPLIES 3

Sandeep Rajput
Tera Patron
Tera Patron

@AbishekV Looks like you customised the Submit hardware UI Action, please check your upgrade logs and check the status of the customisation. Either merge the changes or revert them to base. This should fix your Submit button visibility issue.

HI sir,

 

Please tell how do i revert it back 

 

Service_RNow
Mega Sage

HI @AbishekV 

 

Please search the include name as a "AssetUtils" and add this function

AssetUtils.showUIActionOverAsset = function(asset) {

    // Hide the UI action over license if SAMS is active

    return asset.sys_class_name.toString() !== global.AssetManagementConstants.ASSET_CLASSES.SOFTWARE_ENTITLEMENT ||  !GlidePluginManager.isActive('com.snc.sams');

};

 

than submit ui action visible.

If I could help you with your Query then, please hit the Thumb Icon and mark as Correct !!