VA Topic should be visible based on logged in user role

[divya216]

Hello 

I want to hide the VA topic if user don't have an 'snc_internal' role.

I have tried below approach

(function execute() {
 var udc = new GlideRecord('sys_user_role');
udc.addQuery('sys_id','7fcaa702933002009c8579b4f47ffbde');
udc.query();
if(udc.next()){
return true;
} 
else { 
return false;
} 
})()

But this is not working as expected.

Thanks!

[Badal Khojare]

Hi @divya216 ,

To hide topics based on role Go to Topic > Properties tab > Advanced properties > Who can access this topic > System Roles.

You can add snc_internal to System Roles.

[divya216]

Hello @Badal Khojare 
We have tried but its not working.
Thank you!

[Badal Khojare]

Hi,

You tried flushing the cache after adding role and publishing the topic? Cache sometimes play a significant part. Also topic you want to have in VA Chat and not in designer right?

[divya216]

Hello @Badal Khojare ,
Yes in the VA chat when we click on show me everything some topics should only be visible to the 'snc_internal' role.