Why is my Servicenow PDI Suddenly down?

vsriks
Kilo Contributor

My service now PDI is down. There was a scheduled outage from 3PM PST, but it is 3AM PST and it is down. Can someone help as I have some urgent demo coming up?

 

Thanks

Srikanth

 

5 REPLIES 5

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

You probably already know that there is no support for PDIs, this is already for a while, nothing new, hundreds of similar posts have been made. Though posting your question here... will have zero effect.

I have already mentioned it to the Community team to make this somehow more visible, so posting questions like these can be prevented since no one can help anyway.


Only thing you can do:
1) Wait and hope your PDI gets back alive
- OR -
2) Request a new PDI

Be aware, PDIs can always suddenly without any notice drop. So always backup your work.

 

And like you are experiencing, PDIs might also just suddenly be temporarily down. A PDI is also not intended for company work, demo's, etc..

 

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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