Workflow Best Practices - Set Timer

AjayPavanG
Tera Contributor

Hi, 

 

looking to know the best practices when working with workflow timers. what is the advisable max time can be used in timer to wait especially for RITM workflow ? Can we set 3-6 months to wait ? is that a good practice that wont impact platform performance or fulfillment of RITMs.

 

what's the max length of time, i can use without impacting performance ?

 

Thanks

7 REPLIES 7

@AjayPavanG 

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Consider also using the contracts table, creating records there for the expiration of access, then triggering an event based on the "contract" expiration.

Chaitanya ILCR
Mega Patron

Hi @AjayPavanG ,

 

as per my knowledge

it's fine you can set it as you wish there is no best practice as such. it will create a record in the sys_trigger table and run it when it meet the time.

 

 

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya