Not able to open or find plugin in application manager, already sync with ServiceNow store

nikitabhaus
Tera Contributor

Not able to open or find plugin in application manager, already sync with ServiceNow store

2 ACCEPTED SOLUTIONS

Dr Atul - LNG
Tera Patron

if pdi, try to refresh the instance. 

View solution in original post

PrashantLearnIT
Tera Sage

Hi @nikitabhaus 

 

Which plugin you are trying to install?

View solution in original post

7 REPLIES 7

Dr Atul - LNG
Tera Patron

Hi @nikitabhaus 

 

Is it a PDI or a client instance? If it's PDI, it's better to release the instance and take a new one.

 

else log a now support case.

 

Dr Atul - LNG
Tera Patron

if pdi, try to refresh the instance. 

Hi @nikitabhaus 

 

Are you still facing issue? 

Hi @Dr Atul - LNG ,

After refreshing PDI now I m able to see plugin, thanks for your response but the plugins I wanted is showing no result found ( connect support, customer service web chat ) I m practicing with PDI for live agent connect with virtual agent.