My PDI Build Agent processing issue.
Hello, Does anyone know why the PDI 'Build Agent' chat hangs and doesn't do anything? See attached. I'll appreciate the help.
Forum Posts
My PDI build agent is extremely slow.
As of 8/1/26, I can't use the builder agent on my PDI. What is going on? I already wiped it out. Help.
Resolution notes not generating in now assist for custom table
hello ,we created a custom table (dealercase) that extends case table but now assist for generating resolution notes is not working and showing up the above error.Its not working in native UI as well as in workspace.Does anyone know about this?
I want to create ai agent and agentic ai.
Hi, I want to create ai agent and agentic ai for learning purpose. Can anyone please help me to create step by step for ai agent and agentic ai. Regards, Nivedita
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AI Search Issue
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Getting error in Now assist bot .
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What UX decisions delivered the biggest improvement in HR portal adoption and self-service success?
For teams that have redesigned their HR portal using ServiceNow UX leading practices, which specific design decisions had the greatest impact on adoption, search success, and case deflection? Examples might include taxonomy changes, content strategy ...
Technical Article : Securing AI Agent Identities in Now Assist
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Now Assist: Change Risk Explanation - similar change requests
The Change Risk Explanation skill contains an input named 'similar change requests'. I have a requirement to modify this to include the same assignment group (and a couple of other things) when looking for similar changes but it seems this is not eas...
Unable to release PDI dev400331
Hello Team, My Zurich PDI (dev400331) is showing Offline and a banner says"temporarily hibernating due to an infrastructure issue".The Release Instance option is disabled, so I cannot release the PDI and request a new one.Could someone please release...
End chat needs to be disabled/removed
Hello I am working on a Virtual agent implementation where were using OOTB disclaimer/acknowledgement topic that is displayed before users start interacting with the Virtual Agent.Currently, the acknoledgment prompt displays two buttons:-I acknowle...
How to trigger an agentic workflow through UI action
Hello Everyone, I'm trying to trigger an agentic workflow from a custom UI Action, and I need the conversation/output to appear in the Now Assist side panel not just run silently in the background.Use case: Generating a Change Request resolution plan...