Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Advanced Workflow and Custom Action Integration

pansarepooj
Tera Contributor

Advanced Workflow and Custom Action Integration
Description: Integrate flow designer, catalog scripting, and task creation after core record creation.
Acceptance Criteria:
Implement a Flow Designer to handle the above automation and notification logic.
Code should allow submission of a ServiceNow catalog request programmatically.
After creation of an incident/problem/change:
A related task is created.
A comment is added to the Work Notes with a message like: "Task created for further action."
A button on the incident form should:
Update priority to P1.
Do not save the record after the change.

0 REPLIES 0