Hi,
I have a requirement to insert multiple Approvers to the custom change request table on click of the 'Request Approval' UI Action. Here I have field called 'Business' Owner in the custom table so Onclick of Request Approval it should trigger the Approval for all the people selected in Business Owner (the field type is List) field.
Any Suggestions would be Appreciated!
Thank You.
Hi @H M Aishwarya1 ,
In order to achieve this functionality you will need to do the following:
1. create approval definition to define the approvers to be added to the approvers list
2. Then Add it as a decisions in the change approval policies.
For more details you can refer : https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/change-management...
Please mark the answer helpful and correct if it resolves the issue. Happy scripting 🙂
-Shantanu
Hi,
I tried creating the Change Approval Definition but by default it is taking change_request. Is there a way to update the table
