Attachment side panel visibility in csm
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03-31-2026 07:01 AM
- Hi All,
In CSM workspace while attachment Open from related list the attachment not showing in side panel.only .png jpg files showing not all how to configure if we want to show.
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04-06-2026 11:32 PM
My query is different In CSM workspace while attachment Open from related list the attachment not showing in side panel. Only .png jpg files showing not all how to configure if we want to show. And .jpg or png when we open in new tab in side panel it is not showing correct file name it is showing thumb_sys_id instead of taking actual file name.
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04-06-2026 11:51 PM
Hi @Supriya Mane ,
Any customization or configuration changes happened recently ? or is it not working as OOB ?