Automate to add topic to knowledge Article
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2 hours ago
how to add assign to topic automatically in service now knowledge article based on category
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2 hours ago
There isn’t any oob function that will automatically assign or add a topic to a knowledge article.......because linked topics and connected content are managed manually or via scheduled jobs for bulk review.....so even though you might connect a knowledge category to a topic and enable the system property to auto sync connected content......in most environments new articles still must be added manually to the topic’s connected content list.....
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Kaushal Kumar Jha - ServiceNow Technical Consultant - ServiceNow Class of Legends 2025
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23m ago
I have a below video to automate but I am missing some thing please suggest me.