Automate to add topic to knowledge Article
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12-23-2025 04:13 AM
how to add assign to topic automatically in service now knowledge article based on category
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12-23-2025 04:38 AM
There isn’t any oob function that will automatically assign or add a topic to a knowledge article.......because linked topics and connected content are managed manually or via scheduled jobs for bulk review.....so even though you might connect a knowledge category to a topic and enable the system property to auto sync connected content......in most environments new articles still must be added manually to the topic’s connected content list.....
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Kaushal Kumar Jha - ServiceNow Technical Consultant/Developer
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12-23-2025 05:57 AM
I have a below video to automate but I am missing some thing please suggest me.
