autoppulation of fields

[seshagirirao]

how to write client script and script include to autopopulate 2 fields at a time by selecting one field

[abirakundu23]

 @seshagirirao,
Please follow my below answer : When select caller according to phone and email id  will be populated automatically.

Onchange Client script :

function onChange(control, oldValue, newValue, isLoading) {

    if (isLoading || newValue == '') {

        return;

    }

Var userDet = new GlideAjax ("TestScript"); //name of the script include
userDet.addParam('sysparam','userdetails'); // 'userdetails' method name

userDet.addParam('sysparam_sysid', newvalue); //select field
userDet.getXML(ajaxresponse);
function ajaxresponse(response)

{

var answer = response.responseXML.documentElement.getAttribute('answer');
var userdetails = JSON.Parse(answer);
g_form.setValue('caller_phone', userdetails.phone);
g_form.setvalue('caller_email',userdetails.email);

}
}
Script include:

"check" client callable option in Script Include.

var  TestScript = Class.create();

TestScript .prototype = Object.extendsObject(AbstractAjaxProcessor, {

    userdetails: function() {                               //called method

        var userID = this.getParameter('sysparm_userid');

        var grUser = new GlideRecord('sys_user');

        if (grUser.get(userID)) {

            var results = {                                                  // define JSON for user details

                "email": grUser.getValue("email"),

                "phone": grUser.getValue("phone")

            };

            return JSON.stringify(results);

        } else {

            return '';

        }

    },

    type: 'RequestorInfoUtils'

});

Please mark helpful and correct answer if it's worthy for you.

[Hemanth M1]

Hi @seshagirirao ,

Do you need really need script include(Any info needed from Server side)??? if its straight forward to set fields use below onChange client script.

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
    if (isLoading || newValue === '') {
        return;
    }
	//When Field changes and its not empty
    if (newValue) {
        g_form.setValue("Field_Name1", value1);
        g_form.setValue("Field_Name2", Value2);
    }

    //Type appropriate comment here, and begin script below

}

[abirakundu23]

Hi @seshagirirao,
Did you get a chance to look my previous answer ?

Please mark helpful and correct answer if it's helpful for you and to assist others in the community as well.

[Ankur Bawiskar]

@seshagirirao 

it's an easy requirement which you can achieve using onChange + GlideAjax

what did you start with and where are you stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.