How can we configure Flow Designer to avoid triggering duplicate approvals for the same individual?

[Bella1418]

In Flow Designer, how can we configure the approval flow such that the first-level approval is triggered to Person A (the manager of the caller of the RITM), and the second-level approval is triggered to both a group member and their manager and If Person A is part of the second-level approval group, is it possible to skip their approval at that stage, considering they have already approved at the first level?

[ying_han]

1. No longer required: there is a chance that the L2 approval will be skipped.

in flow designer you cannot take out 1 person from the group when trigger standard approval action, but you may configure rules via script in the flow designer approval action say automatically set repeated approver from L2 to No longer required, but the risk is there may be situation that the entire L2 become no longer required if person A is the only member.

2. auto approve

if the customer is fine that after L1 approver person A approves, and if  person A is part of L2, L2 can be auto approved, a BR can be set up on sysapproval_approver table, to check based on approval for's item and if there is prior approval done by the same approver, auto set to approved.