Can't find the "Import From Source Control" button in Studio
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01-17-2026 11:03 AM
Hi, I've been trying to do the ServiceNow Knowledge Center courses and have run into a problem where I straight-up cannot find the "Import From Source Control" button anywhere in Studio. I don't know if I'm looking in the right place, I don't know whether or not my instance is set up correctly, I don't know if I need to create an app in a specific way (for some reason it'll only let me start a Global app, creating a Scoped app errors it out), but despite my best efforts, I can't locate this button and it's preventing me from going any further into the Knowledge Center, since almost every subsequent course hinges on the ability to import the NeedIt application from GitHub. Is there anything that I'm just completely missing, overlooking, or overthinking?
For reference, I'm using an instance of the current Zurich release.
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a month ago
I'm in the same situation, please update in case you have been able to solve it.
Thanks
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2 weeks ago
Same here, bumping this up with comments so if any can help!
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2 weeks ago
Hi @saulnierdav , Can you check the native form of respective application, at the bottom you will get several ui action links probably it is there.
If this fixed your problem, please mark this helpful and accepted.
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2 weeks ago
Hi @saulnierdav,
It sounds like the issue is mainly related to application scope and source control availability in Studio, which is why you’re not seeing the “Import From Source Control” option.
In ServiceNow, that option only appears when you’re working inside a scoped application in Studio. If the application is in the global scope, the Source Control options (including Import From Source Control) won’t show up. Since you mentioned that Studio only lets you create a global app and throws an error when creating a scoped one, that’s likely the reason you’re stuck.
Normally, the process should be
- Open Studio from System Applications → Studio.
- Create a Custom Application (scoped app).
- Once the scoped app opens in Studio, you should see Source Control in the top menu, where Import From Source Control becomes available.
Another thing worth checking is whether the Source Control Integration for Studio plugin is active. If that plugin isn’t enabled, the Source Control options won’t appear in Studio at all.
If scoped app creation keeps failing in your Zurich PDI, it could also be an instance configuration issue. In that case, refreshing the instance or logging out and back in sometimes resolves it.
So in short, you’re probably not missing the button; it usually doesn’t appear when the app is global or when source control isn’t enabled. Once you’re inside a scoped application with source control enabled, the option to import the NeedIt app from GitHub should show up in Studio.
This is my researched answer; hopefully this will be helpful to you
If you find my answer useful, please mark it as Helpful and Correct. 😊
Regards,
Soham Tipnis
ServiceNow Developer || Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10
