Cannot login to University

Kayla Keefer
Tera Contributor

3 weeks ago

I tried to login into my account and then university and cannot get a code to my email via the MFA. My email and or password is working as I am able to login to my account, just not university. I have tried to clear my cache and different browsers and nothing has worked. I need to take both my delta exams for my admin and developer certifications. Does anyone know how to open up a support ticket, that is not the AI chat box?  

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5 REPLIES 5

Dr Atul G- LNG
Tera Patron

3 weeks ago

@Jim Poisson  need your help

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Dr. Atul G. - Learn N Grow Together
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anandmahaja
Kilo Sage

3 weeks ago

Hi @Kayla Keefer,

 

I am also not able to login to developer and learning site, however I am able to login to community and docs site. 

I enter the email, password and MFA code and after that it got stuck at signing screen.

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Jim Poisson
ServiceNow Employee

2 weeks ago

Apologies folks. I was out on PTO that got extended by the weather event in the US this past weekend.  @Kayla Keefer @anandmahaja were you able to get the issue resolved? If not, please DM me the email you're trying to login with and I can see if there is anything I can do.

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anandmahaja
Kilo Sage
In response to Jim Poisson

2 weeks ago

Hi @Jim Poisson ,

 

The issue was resolved the next day.

 

Thanks

Anand

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