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Cannot login to University

Kayla Keefer
Tera Contributor

I tried to login into my account and then university and cannot get a code to my email via the MFA. My email and or password is working as I am able to login to my account, just not university. I have tried to clear my cache and different browsers and nothing has worked. I need to take both my delta exams for my admin and developer certifications. Does anyone know how to open up a support ticket, that is not the AI chat box?  

5 REPLIES 5

Dr Atul G- LNG
Tera Patron

@Jim Poisson  need your help

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Anand__99
Kilo Sage

Hi @Kayla Keefer,

 

I am also not able to login to developer and learning site, however I am able to login to community and docs site. 

I enter the email, password and MFA code and after that it got stuck at signing screen.

Jim Poisson
ServiceNow Employee

Apologies folks. I was out on PTO that got extended by the weather event in the US this past weekend.  @Kayla Keefer @Anand__99 were you able to get the issue resolved? If not, please DM me the email you're trying to login with and I can see if there is anything I can do.

Hi @Jim Poisson ,

 

The issue was resolved the next day.

 

Thanks

Anand