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How to reset/restart an Instance in the training module

StephanyD
Kilo Explorer

Doing a training Instance in a SNOW University module. I failed the task, and can see where I went wrong (accidentally filtered to the wrong set of data.) In order to move on, I need to be able to restart from the beginning but I don't see anywhere I can refresh/start over. Please let me know if anyone knows of a way to move forward with the training.

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @StephanyD 

 

1. Try to manually correct the steps if you have identified the steps where  you did wrong.

2. If revert back not possible, Terminate instance and Request for new instance.

 

Note: Sometimes post termination of lab instance, Request  New instance button gets disabled.

            Just raise a case with Now learning support , they will assist you to assign the new lab instance.

 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti