Cannot login to University

Kayla Keefer
Tera Contributor

I tried to login into my account and then university and cannot get a code to my email via the MFA. My email and or password is working as I am able to login to my account, just not university. I have tried to clear my cache and different browsers and nothing has worked. I need to take both my delta exams for my admin and developer certifications. Does anyone know how to open up a support ticket, that is not the AI chat box?  

5 REPLIES 5

I am sorry I am just seeing this and thank you so much everyone for trying to help. @Jim Poisson I was able to open an incident ticket against my profile. They thought it could be related to something on my company's end with the MFA issue. However, I was able to finally sign back in and take both my delta exams. Thank you for reaching out for assistance I really appreciate it!