Change Task is not getting created in the change created from custom table

[H M Aishwarya1]

Hi,

I have created the new workflow for custom table, In the new workflow i have added activity for create task and the type of the task is 'change_task'. Still the change task is not getting created. In the workflow activity the task state shows as Running 

Any suggestion would be helpful.

Thank you.

[Ankur Bawiskar · Accepted solution]

@H M Aishwarya1 

Sorry it seems you didn't check my previous response.

Since you enabled that checkbox Wait for completion the activity will be in running state until the task is closed

If you don't want to wait then uncheck that checkbox

Please discuss with your customer

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@H M Aishwarya1 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[H M Aishwarya1]

Hi,

I have observed one more thing the task is getting created in change_task table from the workflow triggered, Its not visible in the custom table Related List

[Ankur Bawiskar]

@H M Aishwarya1 

it means you are not setting the Change Request field in that Catalog Task activity and hence that change task is not getting linked with CHG

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@H M Aishwarya1 

you should set the CHG field on change task as this

If my response helped please mark it correct and close the thread so that it benefits future readers.