Unable to create custom application in PDI.

PriyankaP365824 · ‎05-06-2025

Its showing the error message as below:
Cannot decode: java.io.StringReader@1b1b48d2 Check logs for error trace or enable glide.rest.debug property to verify REST request processing

Tried solutions provided in community but still facing an issue.

Joatan Fontoura · ‎05-06-2025

Hi!

Apparently, it's happening for all PDIs. I've tried in 4 different PDIs even the recently requested.

I think we need some action of ServiceNow to solve this issue.

Dr Atul G- LNG · ‎05-06-2025

Hi @PriyankaP365824

Try to repair the plugin AES if it still does not work, then release the instance and take a new one and then try.

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Joatan Fontoura · ‎05-07-2025

Hi!
Just doing an update... I tested here in my PDI and it's working to create new scoped applications. I didn't do anything to solve it. Probably it was some issue on ServiceNow's side but now it's solved. It wasn't necessary request new PDI.
Thank you!