Change Task is not getting created in the change created from custom table

H M Aishwarya1
Tera Guru

Hi,

 

I have created the new workflow for custom table, In the new workflow i have added activity for create task and the type of the task is 'change_task'. Still the change task is not getting created. In the workflow activity the task state shows as Running 

 

HMAishwarya1_0-1746617213327.png

 

HMAishwarya1_1-1746617412611.png

 

 

Any suggestion would be helpful.

 

Thank you.

1 ACCEPTED SOLUTION

@H M Aishwarya1 

Sorry it seems you didn't check my previous response.

Since you enabled that checkbox Wait for completion the activity will be in running state until the task is closed

If you don't want to wait then uncheck that checkbox

Please discuss with your customer

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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12 REPLIES 12

H M Aishwarya1
Tera Guru

Hi,

 

I have resolved the issue, The issue was in Related List selection. I could resolve it by navigating to configure -> Related List -> selected the change Task-->Parent and save.

 

It worked for me, I can see the Tasks created in my custom table change request.

@H M Aishwarya1 

Glad to know.

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

H M Aishwarya1
Tera Guru

Hi @Ankur Bawiskar 

 

I was facing some other issue which is not related to this for that I have raised a separate question:  https://www.servicenow.com/community/servicenow-studio-forum/upon-clicking-on-normal-change-model-cr...

 

If you have any idea on this please let me know. Any suggestion is much Appreciated.