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05-07-2025 04:30 AM
Hi,
I have created the new workflow for custom table, In the new workflow i have added activity for create task and the type of the task is 'change_task'. Still the change task is not getting created. In the workflow activity the task state shows as Running
Any suggestion would be helpful.
Thank you.
Solved! Go to Solution.
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05-07-2025 06:00 AM
Sorry it seems you didn't check my previous response.
Since you enabled that checkbox Wait for completion the activity will be in running state until the task is closed
If you don't want to wait then uncheck that checkbox
Please discuss with your customer
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-07-2025 06:44 AM
Hi,
I have resolved the issue, The issue was in Related List selection. I could resolve it by navigating to configure -> Related List -> selected the change Task-->Parent and save.
It worked for me, I can see the Tasks created in my custom table change request.
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05-07-2025 07:01 AM
Glad to know.
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-07-2025 07:53 AM
I was facing some other issue which is not related to this for that I have raised a separate question: https://www.servicenow.com/community/servicenow-studio-forum/upon-clicking-on-normal-change-model-cr...
If you have any idea on this please let me know. Any suggestion is much Appreciated.