CSA fundamentals

[Nihad Arif]

Hello, 

I don't know if this is the correct forum location for my question. If I completed the CSA fundamentals on-demand course in Aug 2022. I am now returning to ServiceNow again, which version was the 2022 version and if I want to take another on-demand course, can I just take the newest released version (Xanadu)? and then pay for the voucher, then I can sit for my mainline exam, and then I need to do the Delta exam? What will be the order in which I do steps? 
Thanks

[Bhuvan · Accepted solution]

@Nihad Arif 

Check if your CSA certification has expired from ServiceNow University account as it is most likely scenario if you have not completed delta certifications.

All certification exams after July 23, 2025 will be on Yokohama release,

https://www.servicenow.com/community/training-and-certifications/xanadu-gt-yokohama-webassessor-blac...

Once your complete CSA certification, it will be current and active and when next delta exam is due, you need to complete to maintain the certification.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Nikhil Bajaj9 · Accepted solution]

Hi @Nihad Arif ,

2022 was Sandiago but i hope you completed your course some time back of Exam so most probably it will be Rome or San diago version where you appeared for CSA. It must be expired now so navigate to ServiceNow university now and start with ServiceNow Fundamentals course again. Once training completed, pay and get your Voucher. In next 1 year schedule and complete your CSA. You need to appear for Delta in next verison around after 1 year of completing your CSA.

If my answer helped you, please mark it- Solution accepted.

Regards,

Nikhil Bajaj

[Dr Atul G- LNG]

Hi @Nihad Arif 

From August 2022 to now, September 2025, there has been a 3-year gap during which ServiceNow released 6 major updates. Now, you need to start from scratch, which means completing the CSA training again and appearing for the exam.

The current version of the exam is Yokohama, and once you complete it, updates will come later. The major change now is that the delta exam needs to be taken only once a year.

The good news is that Now Learning courses are free, and you only need to pay for the exam. Also, if you are a resident of India, you can use the NASSCOM coupon code to get a 50% discount.

[Simon Hendery]

To clarify: the **delta** exam needs to be taken only once a year.

[Dr Atul G- LNG]

Hi @Nihad Arif 

Every answer is correct here; you can accept all answers as a solution.