SLA Requirement

bidavetrupt
Tera Contributor

Tuesday

The requirement is I want to create SLA for the users in list type field in another table  and want to override oob assigned to field.  Which business rule is there to assign user to sla 

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GlideFather
Tera Patron

Wednesday

Hi @bidavetrupt,

sorry but what? can you please describe your requirement better?

how does it link SLA with users in list type? I don't follow your question

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