Custom Subcategory field drop-down options are not visible in the list view

[thaduri sai]

Hi Team,

We have category and subcategory custom fields are there in incident task form. Basedon category value subcategory options will visible.

But when we are trying to change options in list view - No other options are visible. Attached screenshot for your reference.

There is no Ui policies, BR, Client scripts, ACL's on this field.

Thanks,

Saikrishna

[Dr Atul G- LNG]

Hi @thaduri sai 

Did you make Sub cat as defined in the catgeory? Like we have OOTB

[thaduri sai]

Hi @Dr Atul G- LNG ,

Yes - same as same.

 

[Ankur Bawiskar]

@thaduri sai 

the field is on task table but you are updating the list for incident_task?

Why so?

why did you create custom field on task table directly? Instead you should create it on your incident_task table

If my response helped please mark it correct and close the thread so that it benefits future readers.

[thaduri sai]

@Ankur Bawiskar  - But choices are created in incident task table only