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Complete Risk Assessment

There is a button "Complete Risk Assessment " in all Change Types where it calculates the Risk value .On clicking this button a form opens to select choices for different question .So i want this form to be editable for change_manager ,so they can ch...

Resolved! ACL

How does ServiceNow evaluate access when both table level and field level ACLs are defined and what happens if a user passes one ACL but fails the other?

How to Create INC or REQ based on user selection

Hi All,I have a requirement to create INC or REQ based on the user selection on the form from the service portal.for example there is field on the form called "Type" having 1) INC  2) REQ options.1)if user select INC , incident should create instead ...

shaik25 by Tera Contributor
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  • 5 replies
  • 0 helpfuls

exclude the tables for cloning

We are cloning prod to QA for upgrading to Zurich version.Is it a good practice to exclude the below tables for cloning?sys_properties,sys_alias (Connection + Connection Alias),discovery_credentials

akumbhare by Tera Contributor
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  • 2 replies
  • 0 helpfuls