Hi devs, I have a requirement to hide a UI Action in Service Operations Workspace (SOW) for Incident, but only for one specific variant. Use case:The “Create Change Request” UI Action should be visible in the default/normal variant.The same UI Action...
Hi Team, hope you all are doing good! I am new to Servicenow platform , I was practising the sample exercises and stuck with my flow designer task, it giving me the below prompt while publishing the workflow. Decisiontable on action number 1 is mand...
@ServiceNowCommunityI came across a requirement to store the USD value corresponding to the local currency value added on the form. So, initially we thought of scripting the logic but amazingly, ServiceNow has smarter options to do so.I have gone thr...
Hello Business Continuity workspace As per the requirement, the UI Action shown in the screenshot should work only for users who belong to the Security – BCM Administrator group. For all other users, the Copy UI Action should not work.I am not clea...
HI Team, We are exploring an integration where a user will ask a query to third-party agent, and this will hit ServiceNow and based on the query ServiceNow orchestrator should call SN AI studio agent and send the requested information back to third p...
Hi Community,I’m trying to integrate Neo4j AuraDB with ServiceNow using an Outbound REST Message, but I’m getting a 403 Forbidden error on every request.Here are the details:Method: POSTEndpoint:https://<instance>.databases.neo4j.io/db/neo4j/tx/commi...
Hello, I am using the Order Guide. I have set up five rule-based selections, but I want all of them to have the default set to 'not included'. Is this possible? I know how to specify rules and set the default to 'included'. Best Regards,
Hi everyone,I’m facing a persistent issue with a custom impersonation feature in our Service Portal.The feature works perfectly on the index page, but fails consistently on a custom cloned version of the Service Catalog category page and another page...
I want Priority = Impact × Urgency to work in a scoped application, Incident table extends Task, and I want this without scripting.ImpactUrgencyPriority Are inherited from task table>Created a Priority Lookup Table (Scoped App)>Added Fields to the Lo...
How to set an default value as +31 for the Phone_Number field(Type-Phone Number (E164)) using the Dictionary attribute.
Hi, I am implementing a workflow that performs approvals at the request (sc_request) level. I am using an Order Guide, but I want to display the Variables in the Order Guide on the native screen in the Variables Formatter format.Is this possible? I k...
what is mean by simulator and what is mean by instance
In Now Mobile Help Center, I configured a fixed Knowledge article list (using hardcoded KB numbers) to display only main articles. This works fine in PPR, but in PRD the same configuration shows ‘Restricted by Access Control’ for those articles, even...
Hello! I was in the middle of doing Servicenow Administrator Fundamentals- I had to create a new instance- but Xanadu was no longer an option so I started the capstone project in Zurich instead. Mostly it has been easy figuring out the changes- but I...
