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Resolved! SLA

Assignment: In Resolution SLA make Duration type Dynamic, i.e., if category is software, then duration will be 2 hours and if category is hardware, then duration will be 3 hours. For the above assignment I had written the below code for creating cust...

SohamJ by Tera Contributor
  • 427 Views
  • 3 replies
  • 1 helpfuls

Flow Designer and Order Guides

I have created a order guide for employee onboarding in which I am asking employee to add manager in the manager fields. request should go the selected manager for approval and on approval all the requests should get approved automatically.

SohamJ by Tera Contributor
  • 418 Views
  • 4 replies
  • 1 helpfuls

Resolved! Scoped application

When creating new application files in a scoped application, cross scope access is turned on by default in which of the following 

tbharathi15 by Tera Contributor
  • 685 Views
  • 4 replies
  • 1 helpfuls

Employee profile send email not woring

Hi All,In employee center-> profile section ->any coworker profile -> three dots ->send emailWhen i click on send email, it doesn't move forward. Can anyone please tell how this can be fixed. Thankyou for your time:)

NelishaJ by Tera Contributor
  • 423 Views
  • 6 replies
  • 0 helpfuls

Instance is Offline

Hi All, I need help for my service now PDI. Numerous time I have refreshed my instance but still it says instance is offline and try few minutes later. Why it is showing again and again like this since last 3 hours.If anybody knows about it please sh...

MadhavThorat by Kilo Contributor
  • 1107 Views
  • 10 replies
  • 2 helpfuls

Resolved! instance rolated quarey

Hi team,is it possible to create an instance under instance where we can use 2 instances under single user.if possible please provide the best solution step by step. 

arunpandyan by Tera Contributor
  • 702 Views
  • 6 replies
  • 1 helpfuls

Create and configure a menu item

I am doing an activity trying to learn about Service Now. The statement is as follows:"The access to Record Producer (by the user via the Employee Center portal) should occur through a Menu Item. Therefore, it must be created and configured."I have a...

Resolved! Doubts

1. When importing spreadsheet data into ServiceNow, what is the first step in the process?A. Run Data ScrubberB. Set CoalesceC. Select Import SetD. Load DataE. Define Data SourceIs it D or E..? I thought it's D because they already mentioned the data...

PoojithaVap by Tera Contributor
  • 807 Views
  • 3 replies
  • 3 helpfuls