Hi Team,Good day !! I am working in domain separated environment. when i submit the request that time reference field value is not coming but the same RITM i tested through flow expected value i am getting .I am not sure why the value is not coming ...
If an end user accesses a Problem ticket through the Service Portal and wants to update comments(in activity filter), we currently need to assign the sn_problem_write role.However, this is a fulfiller role and incurs additional licensing costs. Would...
There was an issue with breadcrumb, the highligted(with red) is only seeing by few users.. reamaining users are seeing " ' " instead full name as below.. how I need to figure out this issue?@Ankur Bawiskar
Can we downgrade the dev instance upgrade from Zurich to XanaduProd env is in Xanadu 10b. Dev is in Zurich.All partners are doing actively development work in dev env. Lot of promotion need to be done in qa and prod. Now having in dev in Zurich, qa a...
i tried manny scripts nothing working in BR OR override , i checked for schedules too and timezone , whaT I NEED TO DO
I have several locations where I am calculating a duration and then using that value later. When I calculate the value based on the difference in two date time fields, it shows up correctly and displays correctly. When I calculate based on what is...
Please help with this1. Find a knowledge article in the IT knowledge base titled, “Create and Edit a Contact Group” to help her with her task.
Dear ServiceNow Certification Support Team,I hope you're doing well.I recently scheduled my Certified System Administrator (CSA) exam through the ServiceNow Certification Portal and mistakenly selected the online proctored option. I would prefer to t...
my PDI went offline instantly when i am working, how to get back instance
We are unable to dot-walk the Assignment Group field from the Requested Item to the Configuration Item. Could anyone please assist with this? (refer to the attached screenshot)
Hi all.I'm a total newbie to working with ServiceNow, lengthy background in coding. This is a no code question. I am taking a developer course with Now Learning, and in the current lab (4.2a), I was to build a form in studio, add a choice box with a ...
Hello,We have a requirement to prevent non-administrator users from adding or removing columns in the default list layout across all tables.We attempted to address this using Before Business Rules on the sys_ui_list and sys_ui_list_element tables.Bus...
Hello All , I have created a dynamic activity to copy a file from a RITM . My Task has order 1 .After many attempts , i have noticed that the file failed to copy from the RITM to the task .I have tried to run the script in the background script and i...
Hi everyone, I'm currently building out a large custom application using the new version of ServiceNow studio and have started experiencing issues when publishing from our development to test instance. When I publish, there are often changes made whi...
In change request ,(please reffer to the screenshot) GRAY circle: Can you put that as read only (cannot unpin for users)RED circle: Can you rty to remove it?BLUE cicrle, it is possible to change it just like the image below?
