How to be Visible content of Virtual Agent flow in esc portal
I have created Virtual Agent flow called "New Access request" How it should be visible in esc portal. for More Clarification Please Refer Attachment.
Forum Posts
Change management
Hi All, as I'm new to Change management, I need a help to get it done this story. Can one one help me plsShort desc: CHG – Emergency Change State Flow – Create NewDescription: “As an Incident Manager, I want to be able to create an Emergency Change s...
microsoft sentinel to servicenow integration issue
i am facing issue for connecting sentinel to servicenow connectivity building could you please which document i ned to use What's New: Introducing Microsoft Sentinel solution for ServiceNow bi-directional sync | Microsoft Community Hubfor this Confi...
Resolved! Servicenow
How to know deleted records
Join three data base view tables for report
Hi ServiceNow Community,@Ankur Bawiskar @bhuvan I'm working on building a metric report on the sc_task table. To achieve this, I created a Database View that includes two tables: incident and metric_instance.For the initial setup, I used the followin...
Resolved! Unknown error comes when adding user to microsoft entra group using Add user group action spoke
Hi,I'm trying to add a user to a group using Microsoft Entra spoke and Add User to Group Action. it seems the actual step is getting completed but after that an error comes as "Unknown Error " thereby the flow gets exited by throw error exception. T...
Resolved! Regarding form submission
Hi everyone,I’m facing an issue with a custom form. As soon as I attach a file to the attachment field, the form submits immediately without showing the Submit option. Instead, I only see the Update option.Has anyone happened to encounter this before...
How to create auto number for the field in the custom table
Hello Everyone I'm currently working on my project called My College ,i am trying to auto generate a number for an field which is string i am not able to do that can anyone guide me .I'm working on an Application called as My College where all t...
cant access the roles and also not able to open bussiness rules no update set available in my pdi
cant access the roles and also not able to open bussiness rules no update set available in my pdi is it because of any change in roles but how to resolve it
Resolved! ServiceNow Citizen Developer
I am a newbie and I am trying to learn by using Yokohama Citizen Developer learning portal. I am unable to download any exercise files (screenshot attached). All I get is a blank page. For example, when I tried to download the Todoproject.xlsx file f...
Service now' ITSM
Hai All can anyone explain below questions with scenarios.1.What is recursive business rule execution in service now 2. What are HTTP methods.3. What is foreign insert in service now' 4.what is coalencing.5.why we need mid servers.
Create a SNOW group where the members has access to the tickets assigned to the group
I want to create an assignment group and the members will have access only to the tickets assigned to that assignment group.I don't want them to view any other incidents, problems, changes or tasks.
I cant able to edit the businessrule its showing cannot edit in readonly mode
I cant able to edit the businessrule its showing cannot edit in readonly mode is there any configuration that i did incorrectly.
Resolved! Triggering Flow Every month end
How to trigger a flow every month end?
How to set activity.result value in create task activity?
We have created a workflow in sc_task level ,we have used create task activity to create sctask in this workflow.We have used conditions on this create task as below.Close CompleteCondition-activity.result=='3'Close IncompleteCondition-activity.resu...
