ESC Portal query 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-29-2025 03:38 AM
User Story:
As the Employee Center Administrator, I would like to configure to-do filters to allow users to easily select pre-defined filters under the 'My Tasks' page.
Acceptance Criteria:
This story will be complete when users are able to see the list of pre-defined filters under the My Tasks page
- Tabs should be open /Completed (already existing)
- Task type shown to the user (Incidents/ Requests)
Filter Dropdowns:
Dropdown Name : Due Date
- Due today
- Due this week
- Overdue
Acceptance Criteria2 :
My Tasks section should NOT be visible for End Users that are not either a fulfiller or an approver
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-29-2025 07:30 AM
Hi @rajesh_0720
Regarding the first point, what did you try and where are you stuck? As far as I know, you need to clone the widget and then make changes as needed. It’s a good customization if it’s not available OOTB. Have you checked what is available OOTB?
*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************