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Default Form Section Expansion on Load in Workplace

Berta
ServiceNow Employee

Is there a way to ensure that all sections of a form are expanded by default when it loads( workspace) , regardless of whether those sections were previously minimised on other records?

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@Berta 

this worked for me in onLoad client script, this works in workspace only

function onLoad() {
    //Type appropriate comment here, and begin script below
    g_aw.setSectionExpanded('impact', true);
    g_aw.setSectionExpanded('assignment', true);
    g_aw.setSectionExpanded('cause', true);
    g_aw.setSectionExpanded('resolution', true);
    g_aw.setSectionExpanded('related_records', true);
    g_aw.setSectionExpanded('incident', true); // main section
}

Output

auto expand section sow.gif

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron

@Berta 

this worked for me in onLoad client script, this works in workspace only

function onLoad() {
    //Type appropriate comment here, and begin script below
    g_aw.setSectionExpanded('impact', true);
    g_aw.setSectionExpanded('assignment', true);
    g_aw.setSectionExpanded('cause', true);
    g_aw.setSectionExpanded('resolution', true);
    g_aw.setSectionExpanded('related_records', true);
    g_aw.setSectionExpanded('incident', true); // main section
}

Output

auto expand section sow.gif

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

pichikasrav
Mega Contributor

Used the same on my client script ,but it is not working for me in the workspace .Any help here please ?

pichikasrav_0-1777305191873.png

@Ankur Bawiskar