Developers Instance log in issue

[chinnasvm96]

I am unable to login to the ServiceNow developer instance, because my instance is taking too much time for waking up and it is in still waking up mode only. could you please help me to fix this issue as soon as passable.

[Dr Atul G- LNG · Accepted solution]

Hi @chinnasvm96 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

1. There is no support available for PDI.
2. If you can wait, let's wait a bit longer.
3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.