Dictionary Override Reference Qualifier
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‎02-18-2026 04:01 AM
There is existing field Application(u_air_id) referrring to cmdb_ci on the u_incident_task table. This is the lookup field containing all the list of aplications. But now in this list I have to show the list of applications based on the assignment group.
I cannot use the advanced reference qualifier as this is existing field and already using simple ref qual.
Only option left is Dictionary Override on that field, but it is not working though the logic is correct
Note : - I have created new field for testing purpose and written the advanced reference qualifier for it. It is working as expected so the logic is correct.
Please suggest what corrections I can do in the Dictionary Override
Attaching the screenshots for reference.
In one ss I have shown it is working correct for newly created field
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‎02-18-2026 04:57 AM
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‎02-18-2026 06:36 PM
Hello Aditya,
I tried this, but it is not working & it is changing the field to choice field after applying this logic
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‎02-19-2026 03:09 AM
Hello @SanikaK ,
I didn't get ? You created one script include it takes one parameter and when you called it from reference qualifier overrride its changing field to choice ? Please let me know
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‎02-18-2026 05:00 AM
Hi @SanikaK,
I think you're missing a parameter.
Although you can use the below documentation for your reference:
If you find my answer useful, please mark it as Helpful and Correct. ‌‌‌😊
Regards,
Soham Tipnis
ServiceNow Developer || Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10
