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01-26-2026 04:54 AM
I need to make sure that comments and work notes is displaying and not clearing out after clicking a ui action button in workspace. I also need to save the record
The current behavior is it is clearing out after clicking the button.
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01-26-2026 05:37 AM
Hi,
Is that a custom button that clears the data out?
IF so then you can just see if there is anything in the work notes/comment then you save the form , that will refresh the form as well.
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01-27-2026 01:25 AM
There is an existing Propose Solution ui action button, and when you click it, the comments and worknotes is cleared out and not saved.
I check client script and ui policy, but nothing about clearing those fields.
I tried to clone the existing UI action button and add code like
action.setRedirectURL(current);
g_form.save(); but still not working
by the way, the ui action is inside a dropdown
What else can I check?
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a month ago
Hi, i found out that it is not possible to fix it using UI action or UX action. Thank you for answering my quesion
