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snowdev1217
Giga Contributor

I need to make sure that comments and work notes is displaying and not clearing out after clicking a ui action button in workspace. I also need to save the record

 

The current behavior is it is clearing out after clicking the button.

3 REPLIES 3

Anurag Tripathi
Mega Patron

Hi,

Is that a custom button that clears the data out?

IF so then you can just see if there is anything in the work notes/comment then you save the form , that will refresh the form as well.

 

-Anurag

There is an existing Propose Solution ui action button, and when you click it, the comments and worknotes is cleared out and not saved. 

 

I check client script and ui policy, but nothing about clearing those fields. 

I tried to clone the existing UI action button and add code like 

action.setRedirectURL(current);

g_form.save(); but still not working

 

by the way, the ui action is inside a dropdown 

What else can I check? 

Hi, i found out that it is not possible to fix it using UI action or UX action. Thank you for answering my quesion