Feedback task popup not coming
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08-06-2025 07:00 AM
When I set up these properties in my working instance (not in PDI) the popup is appearing in portal view only not in classic view, why?
Property | Value |
Create an actionable feedback task when an article is marked as not helpful. (glide.knowman.feedback.enable_actionable_feedback_for_helpful) | Yes |
Create an actionable feedback task when an article is rated at or lower than this value. 0 or no value indicates that actionable feedback tasks are not enabled for Rating type feedback. (glide.knowman.feedback.enable_actionable_feedback_for_rating) | 3 |
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a month ago
It is OOTB behaviour. The actionable feedback tasks only work in portal