Multiple Records

[JimyyH]

Hi, I need to insert multiple records into a table in ServiceNow. I have around 40–50 values (like short descriptions for Incidents), and adding them one by one will take a lot of time. Is there any way I can paste all my values into a script and insert them into the table at once?

[M Iftikhar · Accepted solution]

Hi Jimmy,

Yes, you can definitely insert multiple records at once using a background script in ServiceNow. You just need to adjust the table name and the field names according to your instance. Here’s an example you can use:

// Replace 'your_table_name' with the table you want to insert into
var records = [
   "Keyboard not working",
    "Mouse not responding",
    "VPN disconnecting frequently",
    "Software update failed",
    "Printer offline",
    "Phone voicemail setup",
    "Network printer access"
];

for (var i = 0; i < records.length; i++) {
    var gr = new GlideRecord('your_table_name'); // your table
    gr.initialize();
    gr.your_field_name = records[i];           // replace with your field
    // Optional: set other fields if needed
    // gr.category = "inquiry";
    gr.insert();
}

gs.print(records.length + " records inserted successfully!");

Just make sure to replace your_table_name with the actual table (like incident or any custom table) and also replace your_field_name with the field you want to populate (like short_description).

This way, you can easily paste 40–50 values and insert them all at once without doing it manually.

Thanks & Regards,
Muhammad Iftikhar,
If my response helped, please mark it as the accepted solution so others can benefit as well.