Flow designer error for Ask Approval action

anandvk222 · 3 weeks ago

Hi Community,

I am facing an error in a flow that I have created.

I am using Ask For Approval action in my flow and the rule set is "If anyone approves from group ABC or If anyone rejects from group ABC".
Now the approval is not getting triggered and when I checked the error it says

"Invalid Operator: NSAMEAS for value: assigned_to.user_name".

Can somebody help with this?

Dr Atul G- LNG · 3 weeks ago

Hi @anandvk222

Just use the Assigned to not the dot walk.

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anandvk222 · 3 weeks ago

Hi,

I am not dot walking. In the flow designer I am simply asking approval to a group.
Action: Ask for Approval
Rule 1: Anyone Approves from a group XYZ

OR
Rule 2: Anyone Rejects from group XYZ

Ankur Bawiskar · 3 weeks ago

@anandvk222

share screenshots.

It looks like you are applying invalid or unsupported approval/rejection rule

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

anandvk222 · 3 weeks ago

Hi,
Providing you screenshots.