Flow Designer – How to allow execution visibility without exposing data from underlying applications
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Tuesday
Hi everyone,
I’m trying to design a secure access model for Flow Designer execution visibility in production, and I want to avoid exposing sensitive data from underlying applications.
Requirement
We need certain users (e.g., support teams, app owners) to:
- View Flow execution history
- See status (success/failure), timestamps, and duration
- Perform basic troubleshooting
But we do NOT want them to:
- Modify or execute flows
- Gain visibility into sensitive data stored in other applications/tables that flows interact with
I already tried below roles . They have access to go into flow designer, however they are not able to click into flow execution. I'm getting error message that use don't the the appropriate permission.
Out-of-the-box roles like:
- flow_operator (view execution details)
- fd_read / fd_read_operations (read-only Flow Designer access)
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In that case you already achieved your requirement
what's extra required?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader