Getting liscense issue newly created instance

ghanokar1
Tera Contributor

‎07-30-2025 08:06 AM

You need a valid App Engine Studio license to continue working.

Any work done in App Engine Studio will be available once this license is reinstated. To reinstate your App Engine license, contact your ServiceNow admin.

0 Helpfuls
  • 97 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-30-2025 08:25 AM

Hi @ghanokar1 

 

No need to worry — this is a known issue with PDIs these days. Please follow the steps below:

  1. Log in to developer.servicenow.com.

  2. Go to your Profile.

  3. On the left-hand side, open the Instance Recreate section.

  4. Select Change User Role.

  5. Change the role from AES to Admin.

  6. Save your changes.

  7. Log out, then log back in to your PDI instance.

If the issue still persists, you can release the instance and provision a new one.

 

This is a fairly common issue with PDIs recently. Also, please note that since there’s no official support for PDIs, it might take a few attempts — but keep trying.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls