Hi Team , After resolving the incident need to hide resolve UI action(no need to visible in form
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05-17-2025 01:33 AM
Hi Team , After resolving the incident need to hide resolve UI action(no need to visible in form level Resolve ui action after resolve incident) . Please help me .
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05-17-2025 01:46 AM
Hi @AA6
This is already handled by the OOB configuration. Once the incident state is set to Resolved, Closed, or Cancelled, the 'Resolve' button will be hidden automatically.
UI Action:
Script include:
If it's customized, then review the above snips and modify your UI action condition as required.
Regards,
Siva