Hide Workspace List

preethigovi
Tera Contributor

Hi Team,

 

I need to hide list of workspaces, and show to respective roles and make others accessible for admin.

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @preethigovi 

By default, the admin can see all workspaces (OOTB behavior). However, a user with a specific role should only see the workspace(s) assigned to that role. Please make sure you’ve added the correct roles or users to set the visibility of each workspace accordingly.

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Ankur Bawiskar
Tera Patron
Tera Patron

@preethigovi 

if logged in user satisfies visibility for any 1 workspace that Workspaces will be shown in banner and when you click that Workspaces text list of workspaces will be seen which user can then navigate to.

this KB explains it well

Manage visibility of Workspaces menu in Unified Navigation 

Example: open your workspace in UI Builder and then Click on Experience Settings, See the roles and you can see the ACL as well

If you don't want user to see particular workspace then ensure your user doesn't have that role in that ACL either directly or via inheritance.

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AnkurBawiskar_1-1761826426689.png

 

AnkurBawiskar_2-1761826426654.png

 

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur Bawiskar
Tera Patron
Tera Patron

@preethigovi 

check these links

https://www.servicenow.com/community/app-engine-forum/workspaces-how-to-hide-restrict-users-workspac...
https://www.servicenow.com/community/itsm-blog/hiding-workspaces-from-header-menu-in-next-experience...
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1167916

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader