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Hiding a variable on the Catalog Request and Tasks, cannot view the field value in workflow

bobkindelbe
Mega Expert

I am hiding a variable (Delivery Method) on the Catalog Request and Task forms. In workflow, I need to toggle on the variable value in a workflow, but the value is null. How do you retrieve a hidden variable that only shows on the RITM form in the work flow ?

1 ACCEPTED SOLUTION

bobkindelbe
Mega Expert

I resolved this be adding an additional Get Catalog Variables before the IF statement. Thanks for Viewing.

 

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3 REPLIES 3

bobkindelbe
Mega Expert

bobkindelbe_0-1770393355470.png

These are the Delivery Methods, Pickup or Delivery. The value for delivery_method is null. This is because I hide this variable on the Request Form and the Catalog Task. It is shown on the RITM form. 

bobkindelbe
Mega Expert

I resolved this by getting the catalog variables again right before the If statement. Thanks for viewing.

bobkindelbe
Mega Expert

I resolved this be adding an additional Get Catalog Variables before the IF statement. Thanks for Viewing.