Does anyone know where I can find the SetFields function? I am trying to enter some data from an excel spreadsheet and put it into a form and all the examples call the SetFields functions. I can not find it when I search for it in the RPA desktop d...
Hello ServiceNow Community,I plan to dive into ServiceNow RPA (Robotic Process Automation), but I've had difficulty finding comprehensive materials specifically for this topic. Can anyone recommend any learning platforms, courses, or resources where ...
I am planning to take the ServiceNow Certified System Administrator (CSA) exam soon and I am looking for some reliable preparation materials. I know the exam covers a wide range of topics related to ServiceNow and I want to make sure I am well-prepa...
Hi Team,I am facing one weird issue one of my catalog client script is working as expected in record producer but on ui Builder nothing is happening. Not sure what is the issue can anybody help here. Attaching screen shot below for reference. functio...
Step 1:i am having a custom table lets say "Data " with 4 variables. Variable1 , Varaible2, Variable3 and Variable4.All the values were loaded with excel .Step 2:I want to create a Service catalog form based on the "Data" table.I want to create a 4 v...
I have a catalog item that is to review security exceptions. This also has an associated workflow that creates an SCTASK for my security team to review the security exception. Once the exception has been reviewed, the owner of the ticket (SCTASK) mus...
1. How to have different categories for one type change request
I want to use a customized incident priority matrix as shown in the attached image.and this should run only for a certain assignment group that is "Helpdesk" whenever the incident is created and assigned to this group!
Hi All, Please suggest below issue for major incidents not auto closed after 5 days in resolve state.and tried to close to manually set state resolve to close but it's showing error message " not allowed" in the incident list view. Please suggest how...
I'm trying to set up that when an incident is linked to a problem, an email is sent out. I have our dev environment configured to send all emails to an inbox. But when I add an incident to a problem no email can be found in the inbox. I have set it u...
I am currently trying to test something within ServiceNow and need to be able to have emails activated within my instance, I have activated it in the config of my personal instance and said to send all emails to my email but none of them come through...
How can I configure the UIB Email Viewer to show emails from SIR incidents on the SIR Dashboard
Anyone worked on ServiceNow & Five9 Integration?
Hi, I have a Scoped Application where I use Script Include to create some custom attachments.The attachments are to be sent via email to an external email recipient.I tested the GlideEmailOutbound API for this purpose, but I have come to understand t...
Hello, I need some 1000 incident records to do some poc on Predictive Intelligence on my PDI, How can i get the demo data?
