How can add the user fields under the List collector variable

[Community Alums]

Hi All, 

Need assistance on one configuration, 

Once the catalog form is requested in the RITM under the list collector variable which is referenced to user table. 

the selected user details will be show like name and email address etc. 

For the admins the view is different and the itil user its different. 

below images are for reference 

Admin view

ITIL view:

how can we make this change, need suggestion. 

[Ankur Bawiskar]

@Community Alums 

seems the non-admins are not having access to those fields

Did you check with non-admins and navigate to sys_user.LIST and see if those columns are visible in gear icon?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Community Alums]

Thanks for the response @Ankur Bawiskar 

Checked for non-admins the fields are visible.

[Ankur Bawiskar]

@Community Alums 

are you using domain separation?

did you check that sys_ref_list is configured correctly on your table?

share that screenshot

If my response helped please mark it correct and close the thread so that it benefits future readers.

[J Siva]

Hi @Community Alums 
Check the field level READ ACL on User (sys_user) table.
sys_user.* OR sys_user.first_name, sys_user.last_name etc..  
Sample from my PDI:
I've craeted new field level ACL on first_name field. As per the new ACL only admins can see/read first_name of the user record.
ACL:

Admin user view:

Non admin user view:

Hope this helps.
Regards,

Siva