How can we add a Description column under My Requests that is visible on the ServiceNow portal?
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3 weeks ago
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3 weeks ago
Open this table (request_filter_list) and open the requests record update the secondary filed
go to this table sp_page and open the Request page and go to Container 2 open the my request widget and clone it after go to HTML Script after 119 line add below line
<span role="columnheader" class="col-xs-3 padder-r-none padder-l-none">${Description}</span>
after go to the Server script after 256 line add below line
record.description = gr.getDisplayValue('short_description')
then save and check
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3 weeks ago
the only option is to clone the OOTB widget "My Requests" then make changes to it and add on portal page again
check this blog and it has solution
Display Short Description on Widget 'My Requests'
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader