Request for Easy-to-Understand ServiceNow Administrator Fundamentals and HRSD Learning Videos

[anjalinegi1]

Hi Community,

I am currently learning ServiceNow and going through the ServiceNow Administrator Fundamentals and HRSD courses.

There are many videos available on the ServiceNow Learning portal, but I find some of them difficult to understand as a beginner. I am looking for videos that explain the concepts in a simple, clear, and easy-to-understand manner with practical examples.

Could anyone please share direct links to:

• ServiceNow Learning portal videos that are easy to follow and well explained
• YouTube videos or playlists that cover the same topics in a beginner-friendly way
• ServiceNow Administrator Fundamentals videos
• ServiceNow HRSD (Human Resources Service Delivery) videos

I would greatly appreciate it if you could share the specific video links rather than just the course names, as there are many videos available and I would like to focus on the most helpful ones.

Thank you for your support and recommendations!

[Dr Atul G- LNG]

Hi @anjalinegi1 

You can refer to the official Now Learning courses for CSA and HRSD. If you'd like, I can also share my batch playlist, which may help you with your preparation and learning journey.

CSA

https://learning.servicenow.com/lxp/en/now-platform/certified-system-administrator-csa-learning-path...

HRSD

https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=df41a6d04722b6dc95898641026d43...

https://learning.servicenow.com/lxp/en/hr-service-delivery/human-resources-service-delivery-hrsd-imp...

https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=2d97b2c4db1a7340760a7104399619...

CSA

https://www.youtube.com/playlist?list=PLi0Ik1xCDEbKInmj7HEHGLay85m3FX5W5

HRSD

https://www.youtube.com/playlist?list=PLi0Ik1xCDEbIjUDlGbSZu-f6kh0NTL5m_

[Tanushree Maiti]

Hi @anjalinegi1 

For HRSD:

Check  "Human Resources Service Delivery (HRSD) Fundamentals" 

Their are lots of course available for HR like

Hiring Experiences Implementation Bootcamp 

Employee Growth and Development Essentials (Washington DC) 

Talent Development Essentials 

Employee Growth and Development Implementation Bootcamp Accreditation 

For CSA: 

 ServiceNow Administration Fundamentals

At the end You can check my blog for Employee/employee center /HR related certification/accreditation , open it and go for it.

Blog5_TM: Consolidated, Full & up-to-date ServiceNow Certification List (2026)