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04-30-2025 03:52 AM
Hi,
There was a requirement to create a custom table by extending existing change_request table, after creating the table we have some scripts inherited from change. I wanted to Hide 'Request Approval' UI Action as it's not required in the custom table. I want to hide it from grey banner.
Any suggestions would be helpful!
Thank You.
Solved! Go to Solution.
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04-30-2025 04:04 AM
Steps to override. ensure you are in correct scope as that UI action is in global
1) go to this URL https://instanceName.service-now.com/nav_to.do?uri=sys_ui_action.do?sys_id=4a296773cb100200d71cb9c0c24c9c3f
2) change the table name to your table name, keep action name as same
3) make active=false
4) Right click Form Header -> Insert and Stay
If my response helped please mark it correct and close the thread so that it benefits future readers.
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04-30-2025 05:13 AM
Hello @H M Aishwarya1
Please create a copy of the UI Action, change Table to the custom child table, set Overrides to the original UI Action, and set Condition to "false", as shown in the following example:
Regards,
Robert
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04-30-2025 03:59 AM
Simply override that UI action for your table and make it inactive
If my response helped please mark it correct and close the thread so that it benefits future readers.
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04-30-2025 04:04 AM
Steps to override. ensure you are in correct scope as that UI action is in global
1) go to this URL https://instanceName.service-now.com/nav_to.do?uri=sys_ui_action.do?sys_id=4a296773cb100200d71cb9c0c24c9c3f
2) change the table name to your table name, keep action name as same
3) make active=false
4) Right click Form Header -> Insert and Stay
If my response helped please mark it correct and close the thread so that it benefits future readers.
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05-02-2025 09:14 AM
Hi,
Followed the steps above to override and disabled the UI action, Still No luck i can see it on the custom table
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05-02-2025 09:16 AM