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How many live chats can be transferred between the agents?Is there a threshold defined?

anusjr
Tera Contributor
 
1 REPLY 1

Dr Atul G- LNG
Tera Patron

 

Hi @anusjr 

 

This might be helpful.

 

 

https://www.servicenow.com/community/agent-chat-routing-and-sidebar/agent-chat-faq-s/ta-p/2306678

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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