Performance Analytics (PA) Simulator - Micro Certification

Community Alums
Not applicable

I'm working on "Performance Analytics (PA) Simulator - Micro Certification"
And I'm stuck on "Modify and Share the Incident Management Dashboard"

In "Step 2"
"Edit the New incidents by Priority widget to report on a larger time period by applying a Time series such as Month to date AVG or Week to date AVG"
I cannot find the "Option" or "Settings" button to edit the widget.

Can someone please help?
Not sure why is it made this hard? It had become more of time consuming and counter intuitive.

1 ACCEPTED SOLUTION

This is what said, these are PA report and cant be changed here. Please close the thread buddy.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

7 REPLIES 7

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Community Alums 

 

I don’t have the exact setup, but here’s what you can do:

  1. Open the dashboard.
  2. On the right side, you’ll see three lines (the menu icon).
  3. Click on those lines, then go to Widget.
  4. You’ll find the option to Edit there.

 

AGLearnNGrow_0-1739885816426.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Community Alums
Not applicable

I tried everything possible, there isn't an option to edit, which is really odd 

 

chrome_0V34e6A5g1.png

 

Hi @Community Alums 

 

Click on these 3 lines

and then you will the gear icon and pencil icon here

 

AGLearnNGrow_0-1739916344091.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Community Alums
Not applicable

@Dr Atul G- LNG 

Thanks for the response! 

I tried what you suggested, I still could not see the  "Pen" or the "Gear" icons (please see images below)

 

22.png

 

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