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‎02-17-2025 02:28 PM
I'm working on "Performance Analytics (PA) Simulator - Micro Certification"
And I'm stuck on "Modify and Share the Incident Management Dashboard"
In "Step 2"
"Edit the New incidents by Priority widget to report on a larger time period by applying a Time series such as Month to date AVG or Week to date AVG"
I cannot find the "Option" or "Settings" button to edit the widget.
Can someone please help?
Not sure why is it made this hard? It had become more of time consuming and counter intuitive.
Solved! Go to Solution.
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‎02-20-2025 10:21 PM
This is what said, these are PA report and cant be changed here. Please close the thread buddy.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎02-18-2025 05:37 AM
Hi @Community Alums
I don’t have the exact setup, but here’s what you can do:
- Open the dashboard.
- On the right side, you’ll see three lines (the menu icon).
- Click on those lines, then go to Widget.
- You’ll find the option to Edit there.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎02-18-2025 09:21 AM
I tried everything possible, there isn't an option to edit, which is really odd
 
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‎02-18-2025 02:05 PM
Hi @Community Alums
Click on these 3 lines
and then you will the gear icon and pencil icon here
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎02-19-2025 05:46 PM
Thanks for the response!
I tried what you suggested, I still could not see the "Pen" or the "Gear" icons (please see images below)