How to change field value pdi2 if there is a change in field value pdi1,which are integrated?

VasaviSindG
Tera Contributor

‎02-18-2025 05:35 AM

How to change field value pdi2 if there is a change in field value pdi1,which are integrated?
I have 2 pdi's . i had integrated both. If state changes to closed in pdi 1 then it should be closed in pdi2 also. If state is cancelled then a incident should be created in pdi2. I have integrated using rest messages post method. When i used put or patch for update, it is raising an error message.

"{"error":{"message":"Method not Supported","detail":"PUT method not supported for API"},"status":"failure"}" 

How to achieve this

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-18-2025 01:58 PM

Hi @VasaviSindG 

 

https://www.servicenow.com/community/developer-forum/put-api-giving-error-message/m-p/2476475

 

 

  1. https://www.servicenow.com/community/developer-forum/how-to-update-incident-record-from-another-serv...
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