How to edit Report an Issue template in ServiceNow portal to add more Services
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06-25-2025 04:07 PM
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06-25-2025 06:50 PM
Hi @jaykris ,
Can you add more context please , as from where are you geeting this page and which poratl is this?
Thanks,
Sandeep Dutta
Please mark the answer correct & Helpful, if i could help you.
Sandeep Dutta
Please mark the answer correct & Helpful, if i could help you.
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06-25-2025 08:50 PM
The "Report an issue " form or template helps users to create incidents at the front end. While they create incidents users need to Select a category and Subcategory. My requirement is to add more values to the category and subcategory fields. Question is how to add more values to the drop down