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How to edit Report an Issue template in ServiceNow portal to add more Services

jaykris
Kilo Contributor

jaykris_0-1750892715778.png

 

2 REPLIES 2

SANDEEP DUTTA
Tera Patron
Tera Patron

Hi @jaykris ,

Can you add more context please , as from where are you geeting this page and which poratl is this?

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

jaykris
Kilo Contributor

The "Report an issue " form or template helps users to create incidents at the front end. While they create incidents users need to Select a category and Subcategory. My requirement is to add more values to the category and subcategory fields. Question is how to add more values to the drop down