I have alerts come through which have webURL within the additional_info field. Within Subflows, how do I utilise just that specific webURL element? I don't seem to have access to scripting yet so I was wondering if there is anything I can do without...
I’m testing a simple approval flow for a submitted form and want to confirm the out-of-the-box places where the requester sees approval/rejection messages and where the manager/approver sees their notifications and related emails. Scenario: a user su...
Hi Community,I am receive one attachment daily in my custom table, i want to pass this attachment to data source and after that process through import sets.please help me how to move attachment form custom table to data source as an attachment.Thanks...
Hi @Everyone,Our project's requirement is to remove 'View all' button and all the topics should be visible at once. I tried with changing the server, client, html codes but not getting the result. If anyone knows please let me know. Thanks.
Hi Team, Could anyone let me know what a basic standard end user should have a role ? These end users will be just needed to access ServiceNow to submit their tickets and track their tickets.Please could you help me on this @Ankur Bawiskar ThanksKam...
ServiceNow Studio provides developers with an integrated environment to build and manage custom applications. Whether you are creating new apps or enhancing existing workflows, the ServiceNow Studio Forum is the right place to ask questions and share...
can service now report created on the below : Monthly, we will need to charge the customer based on the amount of Service Now users that log in and access the system. What reporting is being setup for this?
I want to use the SharePoint Spoke to publish articles from one Knowledge Base to SharePoint. These articles sometimes have information in the body of the knowledge article (KA) and sometimes auto download the attachment for forms.Will the ServiceNo...
how can we automate the connection/credential alias setup in REST Step of flow designer for different environments so that it will auto update as per the instance i.e. dev, test & prod .it will be useful in case of code migration from one instance to...
Hello Team,I have a requirement to auto populate a date from a table to my Catalogue Item field how can I achieve it, I am trying to do it via Script Include & onLoad client script however it's not working- onLoad Client script - var ga = new GlideAj...
Hi All,I have a requirement where the user has already provided me with a report built on the Catalog Task SLA (sc_task_sla) table.The existing report is a Time Series Column chart.It shows the daily Closed SCTASK count for the current month (X-axis ...
Dear all,I am on glide-yokohama-12-18-2024__patch7-08-14-2025.I created a new flow in flow designer with many actions like "Create catalog task", if-conditions, run-parallel etc.I always clicked "save" and "Activate" after some working steps. But now...
Hello,There is a incident raised stating that the RITM was raised for a hardware category . That catalog item had a workflow of creating two SCTASKS. Here the issue one SCTASK got closed complete and later which created another sctask which was also ...
Hey everyone, I am experiencing some issues as I had my PDI to test things were working correctly in my company, however with the new setup of the PDI, I seem to be unable to obtain all the data that I already had in my PDI. Does anyone know how I ca...
