Dear Experts, Anyone can share a flow diagram (ServiceNow Request Movement Workflow across DEV,TEST and PROD Environment) or may be in any format (PPTX) which can be taken for reference.All might be included :Service Request(RITM) Creation/Update Set...
When viewing a user's record in the sys_user table, one of the fields displayed is the "manager" field. I need to be able to see the manager's "title" and "employee_number" in the same user record.
Under my learning training platform not seeing the preferences to add the mail id. When I click on my learning link i go to ServiceNow University.
I’m working in Platform Analytics (not Performance Analytics) and trying to show the monthly SLA Met vs SLA Breached percentage. My goal:Each month’s stacked bar should add up to 100% (SLA Met % and SLA Breached %). Here’s what I did so far: Data Sou...
How to move an application from one instance to another.I got to know that an application can be moved through publishing to application repository but that was for dev instance to another. This is from one instance A to another B.is there any sort o...
I created a User data accepting form in the web based app and user can see the dropdown picklist values from the other tables and when the user hit the submit he is getting Error.When i research the issue it was saying the access issue and i assigned...
How to create an SLA report using a catalog item name?
Hi friends,I’m currently learning CSM and trying to create Playbooks. As per the guidance I received earlier, there should be a Playbook Template option, but I’m unable to find it. Could anyone please guide me on where to locate the Playbook option i...
Hi dear SNOW community, I spent several weeks developing my own app with ServiceNow Studio.Now I would like to connect my app to my GitHub profile and upload it as git repo.I have already looked up several snow-documentations and keep getting stuck a...
Hello everyone, I encountered somewhat unexpected behaiour that I wanted to share. Maybe someone else has the same experience. I noticed that creating a catalog item in the native platform via "maintain items" vs the catalog builder changes the clien...
Hello All , I have a field in date/time format (YYYY-MM-DD HH:mm:ss)Could you please help me to affect the value to a variable and add some seconds to this value and send the result to a new field (In a catalog client script ) . IE . field 1 : 2025-...
the requstor has the option to select multiple countries in {VARIABLE SET}affected coountry(LISTCOLLECTOR) field, Please make sure requestor allowed to slecect only one country .at the time for only single catalog item. PFB...
i have 3 list type fields , if i selected multiple values in first field based on the fields i selected other two fields choices should be visible for eg if x field have 1234 choices and each have 3 choices in y fields and 8 choices each in z field...
Hi Everyone, I have a requirement to Auto populate Short description and Description fields of a Problem Task whose type is Risk Accepted (Like Root Cause Analysis) from a pre-defined template. I tried using Business and Client script + script includ...
I tried writing helpers to alter GlideDateTime using setTimeZone in global script include and used it in my scoped application but i'm getting validation application error, while validating my scoped application. and it is also not working properly.I...
