service now RPA send mail activity
I am facing error while trying to setup account for sending mail via service now RPA, PFA for reference.
Forum Posts
survey error
"your organization policies are preventing us from completing this action from you. for more info please contact help desk."Getting the above error while opening the survey link
Creating a copy of all syslog error records into a custom table using scheduled script execution
In short, we want to have a dashboard with reports on errors from syslog. OOTB it's not allowed (nor advised) to do this. So we came up with the solution to copy all the errors in syslog table to a custom table and report on those. We can easily flus...
Attachment field not visible on ESC portal form
We are working on an Expense Management project using the Employee Center (ESC) portal in ServiceNow. Employees submit expense line items using a form based on the custom table x_merl4_expense_ma_line_of_items.When the request is returned by the appr...
Getting insights from string field
Hi, I have a custom string field in my custom table. Now the client wants to get some meaningful insights from this string field. How can I give some meaningful insight from this field? He also wants to show them in a sort of report also later. This ...
Incident Table
Hi team, please help me on this requirementIf Logged in user is Admin show all group members in assigned to field of incident, else if user has "task_user" role show only users with "task_user" role, else if logged in user have only 'itil' role show...
Resolved! I need to auto populate one catalog item field from another table how can I achieve this requirement
I am trying to achieve this requirement by script include & client script:Script Include - Table from which I am trying to get date value - u_test_changeField which is having date stored in "u_test_change" table - u_effective_datevar PopulateStartDat...
How to add a new condition "does not startswith" in reference field
I already have one reference field created for my catalog item. Field is simple reference field and referring the user table and 3 filters are already added there.Now I want to add one more filter saying (User ID does not starts with "ext") .Please s...
Sort My Tasks records based on created date for ESC
Hi All,I have requirement to sort the HR list so that the newest tasks appear first. Not considering the sort order of the IT tasks to be changed. we want to use the Opened Date or created date for the sorting as a way to achieve it.I have followed t...
How to copy the last CTASK close code to Change request while close the CR.
For the change request, the last task is change review task and when someone closes this task then Change request will auto closed as workflow gets completed after this CTASK activity.We want that when this last task gets closed at the same time the ...
Resolved! How to download ATF test generator and Cloud Runner from servicenow App store
When i tried to download " ATF test creation and Cloud Runner " from Service Now app store, upon giving my servicenow ID, not identifying my id. But gave the same id I use to login my now learning site. and my PDI. I want to do POC on my Personal ...
Resolved! Personal Developer instance
I am trying to access this for training. How do I get here from my developer when I created an account?
Default Value in Dropdown Not Impacting Data in UI Builder
Hi Team,I have a requirement in UI Builder where I need to set a default value for a dropdown. I was able to display the default value using the selectedItems property,but the issue is that the data in the charts or visualizations is not reflecting t...
