How to make Watermark is same for all email

VSN
Tera Expert

when ever record is submitted, system will generate a email and that email contain Watermark (Ref number). and  user also send a email from the workspace (compose record tab --> emails) then it generates different Watermark number. 

 

is it possible to make Ref number of emails sent from the Workspace  to match the "Ref" number of the initial system generated email for that record.

2 REPLIES 2

SANDEEP DUTTA
Tera Patron
Tera Patron

Hi @VSN ,

Unfortunately NO.

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

Ankur Bawiskar
Tera Patron
Tera Patron

@VSN 

I don't think so.

Both the emails are different and their source is different so system will create unique ref number each time.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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